Privacy Page
The data we collect for identity checks is described on our privacy page, and the terms point to it rather than repeating the list. Both pages share definitions.
Every account you open with us is governed by one readable set of rules, and this page holds them. We set out what you agree to when you...
Every clause here is written for accounts we hold in Pakistan, and how it applies depends on where you are. Where local law permits, you can fund an account through JazzCash, Easypaisa, SadaPay, NayaPay or Raast and work from the same rulebook as any supported region. Where a market restricts online wagering, new openings stop and existing accounts move to restricted status.
Payment rails keep their own policies too. If a wallet adds a verification step, we follow the rail's rule rather than override it. A clause can read differently depending on whether your money arrives by SadaPay or by Raast, and we flag that inside the section that covers it.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Support handles terms questions before and after you join, and every reply comes from someone who can check your account. Tell us which heading you are reading and we explain how it touches your case. Reach us by live chat, email or the thread inside your account. Anything we cannot answer on the spot goes to the drafting team directly.
Ask us about any term before you open an account, or after. Write in with the section heading and we reply in plain English inside a working day.
Close your account whenever you want. Clauses on settlement, pending wagers and unused balance still apply, and cleared funds go in full to your JazzCash, Easypaisa or SadaPay wallet.
Disagreements follow the order set out in the terms: raise it with support, then with our compliance desk. Every exchange stays on record so the timeline remains clear.
These clauses are drafted by the team that runs our lobby, cashier and support desks, then checked by outside counsel and our wallet partners. We do not copy another operator's wording, and...
The people who run our lobby, cashier and support desks write these clauses with our own legal counsel, so each rule matches what happens on your account, not a borrowed template.
Every revision carries a date and a short changelog, so you can see what moved since you last read the terms. We email you before any material change.
Clause questions go to a named desk rather than a queue, and replies carry the drafter's initials. Ask about any rule and we point to its clause by name.
We reference Pakistani wallets by name, in rupees, and set settlement windows in local time, so the wording reads the same whether you move money by JazzCash or by Raast.
If a clause is unclear or conflicts with another page, tell us. We correct the wording, publish the revised line and log the fix for the public record.
Our lawyers and wallet partners read these clauses before they go live, and a provider can query a settlement rule directly. Nothing is signed off by one person.
Every policy page we publish uses the same definitions, so a term means one thing across the site rather than shifting between documents. This page carries the general rules; the pages below...
The data we collect for identity checks is described on our privacy page, and the terms point to it rather than repeating the list. Both pages share definitions.
Settlement windows, wallet naming rules and verification steps sit on the withdrawal page. The terms say which are mandatory before a first payout clears and which are optional.
Market voiding, settlement delays and abandoned fixtures are handled in the sportsbook rules. Where the two documents overlap, the sport-specific line decides, not the general clause on this page.
We list the cookies our lobby and cashier set, what each one does and how long it stays. The terms simply confirm you accept that table as you browse.
Device limits, two-step sign-in and session timeouts are described under account security. Those controls are part of the terms, so switching them off can restrict access to your account.
Any campaign in the lobby carries its own short rules, and those sit alongside this page rather than replacing it. A conflict favours the campaign line governing that offer.
Support hours, email addresses and the postal address for formal notices appear on our contact page. The terms rely on that page staying current, so we update both together.
The terms are laid out so you can read the part you need and ignore the rest. Headings describe the clause in plain words, rupee examples...
A side menu keeps every heading one tap away, so you can jump from account rules to settlement lines without scrolling the whole document on a phone.
Headings say what a clause does: opening an account, settling a wager, closing out. They avoid legal shorthand, so you can read the heading you need and move on.
Where a rule needs a number, we show it in rupees with a worked example: a wager, a settled market and the balance that reaches your wallet afterwards.
Revised lines carry a marker for the first thirty days after publication, so you can spot what moved without comparing two versions yourself. We keep the old wording on record.
You can save a dated copy of the terms as a file, useful if you need to check the clause that applied when a wager was placed.
On a phone the clauses stack in the same order as the desktop page, with tables turning into simple rows, so the wording never shifts between screens or devices.